2

Communication

Parent Rep Role
At Heathcote Valley School we are lucky to have a small (but great) group of parents who help to organise social events, support whānau in need through co-ordinating parent help, run fun events for our tamariki and help raise extra funds for school projects. More information about how this important role will operate in 2021 will be shared soon.

Compliments Policy
Everyone loves getting positive feedback. It not only helps build us up but informs us about what you would like us to keep doing. Any messages of appreciation and thanks should be directed to the staff member involved or via the office, either in person, email or by phone.

Concerns/Informal Complaints Policy
We all want the best learning outcomes for your child(ren) and all children at HVS. If there is something that is bothering you we would appreciate knowing about it. To do this please follow the guidelines below.

Guidelines for Concerns/Informal Complaints